Privacy Policy
Who we are
CiD Academy Sdn Bhd (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit https://cidacademy.com.my and engage with our services.
1. Information We Collect
We may collect and process the following types of personal data:
1.1 Personal Information You Provide
- Full name
- Email address
- Phone number
- Billing and payment details
- Any other information you provide when registering for our courses, workshops, or inquiries
1.2 Automatically Collected Information
When you visit our website, we may collect:
- IP address
- Browser type and version
- Device information
- Pages visited and interaction data (via cookies and analytics tools)
1.3 Third-Party Data
We may receive data from third-party platforms (e.g., payment gateways, analytics tools) in compliance with their privacy policies.
2. How We Use Your Information
We use your personal data for the following purposes:
- To process course registrations, payments, and confirmations
- To communicate with you regarding courses, events, and updates
- To personalize your experience on our website
- To improve our website, services, and customer support
- To comply with legal and regulatory requirements
3. Data Protection & Security
We implement strict security measures to protect your personal data, including encryption, firewalls, and secure access controls. However, no online transmission is 100% secure, and we encourage users to take precautions when sharing information.
4. Sharing & Disclosure of Information
We do not sell or trade your personal data. However, we may share your data with:
- Service providers: Payment gateways, email services, and learning platforms
- Legal authorities: When required by law or in legal disputes
- Business partners: Only when necessary for course collaborations
5. Cookies & Tracking Technologies
We use cookies to enhance user experience and analyse website performance. You can manage your cookie preferences through your browser settings.
6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.
7. Your Rights & Choices
Under Malaysia’s Personal Data Protection Act (PDPA), you have the right to:
- Access and update your personal data
- Request deletion of your data (where applicable)
- Withdraw consent for marketing communications
To exercise these rights, please contact us at cidacademy3@gmail.com.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised effective date.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us:
📧 cidacademy3@gmail.com
📞 +60 10-277 6928